Frequently Asked Questions

Do I have any type of warranty when purchasing the vehicle?

None of the vehicles are guaranteed. You can perform all types of checks on the car before making the purchase, requesting a detailed inspection from our sales representatives.

How can I buy a damaged vehicle?

You can register from the website or by calling the contact numbers. A sales representative will advise you on the necessary steps to complete the registration as a Eurocarbid user.

How can I sell my damaged or wrecked car on Eurocarbid?

You must contact the company by calling any of their contact numbers, where a sales representative will advise you on the precise steps to make the sale.

How do I pick up my purchased vehicle?

You can pick up the vehicle with your own transport or hire Eurocarbid's tow truck service by calling +34 91 696 89 61.

I want to get more information about the vehicle I just bought, how do I get that information?

Eurocarbid has several independent but interconnected departments: documentation department, logistics department, administration department, sales department, marketing department, and exports department. Customers can contact these departments through the contact form or by phone to resolve any questions related to their vehicle.

I've had an accident and want to sell my damaged car, I need an appraisal

Send data through the contact form. Photos of the damage facilitate the process. Within a maximum of 24 hours we will give you our appraisal.

In what condition will the vehicle be delivered?

We deliver the vehicle exactly in the condition shown in the images published on the auction day.

What type of company is Eurocarbid?

Eurocarbid is a company specialized in buying and selling damaged and used vehicles through online auctions, providing search tools to present accurate information about vehicles and accident data.

Where is my car stored from the moment of purchase until pickup?

The vehicles are located in the workshops and locations indicated on the auction day.

Who guarantees that the vehicle I buy is free of liens, taxes, etc...?

We request a report from the Traffic Authority on the day of vehicle assignment to know if there are any charges such as pending fines, ownership reserves, etc. In this way, Eurocarbid personally guarantees that the vehicles are free of liens and pending taxes.

Who is responsible for arranging and paying for international transport to my location?

Eurocarbid transports from the original location to bases in Madrid or Barcelona, handles export procedures, and offers weekly transports to various European countries. Consult prices at the indicated phone number.

Who is responsible for arranging and paying for national transport to my location?

The transport costs of the damaged vehicle to the new owner's location are borne by the buyer.

Who is responsible for processing and paying for the vehicle transfer to my name?

The company handles the documentation through "sales notification". A definitive transfer can be requested with an additional cost. For exports, export cancellation or community transit is carried out.